Frequently Asked Questions


We know that there are a lot of questions when hiring a vendor for your wedding.  For your convenience, we’ve put together a list of frequently asked questions to help you understand more. If you have any further questions, feel free to contact us at any time. You may click on any one of the questions in the “Index of Questions” for a shortcut to the answer, or you may browse all of the questions and answers in the “Full Q&A.”


Index of Questions

Design & Creative Questions:

Under Construction

Event Planning Questions:

Why hire a wedding coordinator?
What makes you qualified to be a professional wedding coordinator?
I am planning a destination wedding somewhere not in Miami, can you help me?
I already have a catering manager at my venue and they are pretty helpful. Why do I need your help?
Do you have ideas to make my wedding special, unique and memorable?
Is the coordinator I meet at the free consultation the same coordinator I will work with the entire time?
How do you determine which vendors to recommend to each of your clients?
Will I lose control of my wedding after hiring a wedding coordinator?

Live Streaming Questions:

Under Construction

VR 360 Questions:

What is VR 360?
How can you view VR 360 video?
How can you view VR 360 photos?

Genereal Questions Q & A



Q: Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, we shoot raw images and sometimes we take a few extra shots to make sure we have the perfect focus, especially our favorites- candid moments! With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best ones.

Q: Does you provide videography services?
A: Yes. To see examples of our videography services, click here.

Q: Have you shot at our venue before?
A:  We have shot at lots venues, so there is a good chance that we have. However, if we have not, we will be sure to get all the information from the venue before-hand and visit the site before the wedding day to scout out the best photography locations.

Q: Do you do destination weddings? What additional fees are associated with destination weddings?
A: While Avant Garde Weddings based out of Miami, Florida, we serve clients all around the world. All destination wedding prices vary dependent on location. If you have a destination wedding contact us for more details on special pricing!  Contact us by clicking here.

Q: Which photographer will be shooting my wedding?
A: Typically, the photographer you meet with will be the photographer for your engagement session and wedding. You may request to meet with a specific photographer; otherwise, we’ll make the decision based on personality, availability, language abilities, and your referral.

Q: Do you provide partial day coverage?
A: We typically do not provide partial day coverage on weekends. On weekends, we only accept clients that require at least 8 hours of coverage or have a budget of $3,500.00 and above.

Q: Does your studio do headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography and videography?
A: Yes, we have experience in many fields of photography and videography. Please, feel free to contact us.

Q: Do you shoot Quinceaneras, Debutants, Bah Mitzvahs, or Corporate Events?
A: Yes, we are experienced in all types of events. We have chosen to focus and excel at wedding and event photography, and we would love to cover your celebration!

Q: What if our ceremony is in a different language?
A: Our photographers and cinematographers speak fluent English and Spanish. However, we have also covered many weddings in which we do not speak the primary language of the ceremony. We approach these weddings with research, understanding the traditions and culture of the wedding. We also have talk-through meetings with our couples before the wedding to ensure we are aware of the major moments. So while different languages can present challenges, in the end, artistry, creativity, and storytelling are all universal concepts that our team will portray in your photography and cinematography.

Style & Quality Questions Q & A



Q: What is your photography style?
A: Please click here for details on our wedding photography and videography style. To see examples of our quality and style, please visit our Portfolio.


Q: Can I see a full event from start to finish?
A: We encourage it! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. We would love to show you our work ethic and invite you to come to one of our weddings to see it for yourself.


Q: My venue is very dark. How does your studio handle these situations and can I see samples?
A: We have shot in the darkest of dark venues so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures.

Q: Is there a style or quality difference among the photographers and videographers?
A: No. We take every measure to ensure consistent style and quality among our photographers. We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. However, we will tailor our shooting style and techniques to our client requests. 

Post Production Questions Q & A


Q: Do you touch up all the images in our image download?

A: Yes, all photos are retouched and delivered to you with our unique style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. We pride ourselves on the post quality of our photos and videos. Avant Garde Weddings will always do the utmost to make sure your pictures come to life.

Wedding Day Questions Q & A


Q: How many hours do you suggest we set aside for wedding day photos?
A: Take a look at our Ideal Wedding Photography Timeline to see a detailed breakdown of how much time you would need to have set aside for your wedding photos.


Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
A: Our final price, after discussion with client, reflect the entirety of the event. As your personal photographer and videographer, we are never truly resting during the day. This is no problem for us, as we want to make sure we are capturing all the special moments throughout your very important day. Whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays, we will always be focused on capturing the best content to deliver to you post-production.


Q: What happens if we go over the contracted amount of time?
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.--> we will need to decide this but I have the contract ready to go for us. 

Q: Why do we need to charge for additional coverage?
A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.


Engagement Session Questions Q & A


Q: When can we expect to see our photos from our engagement session?
A: Post-production for engagement sessions are completed 6-8 weeks after the date of the shoot. If you require the images to be completed prior to 6-8 weeks after the date of the shoot, a rush process fee will be charged.


Q: When should we do our engagement session?
A: We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 3-4 Months prior to the wedding date due to the time necessary to post produce each image and complete your product order(s). See the engagement session post-production delivery time and engagement session product delivery time FAQ’s for more details.


Q: Can we schedule our engagement session for the weekend?
A: We would love to discuss when the best available time would be for both parties in order to insure sole focus on your engagement shoot of the date chosen.


Q: How many images do you typically deliver from an engagement session? From a wedding?
A:  We typically deliver anywhere from 50-70 images per 3-hour engagement shoot and for a wedding, we typically deliver 60-80 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

Q: I’d like you to Photoshop our name and date into the save-the-dates, is that included in the package pricing?
Custom save-the-date images are priced at $250 per image and can be added on to any package through our website.


Q: When and where can we view our engagement pictures?
A: Your engagement session images will be completed no more than 2 weeks after the date of the shoot. If you require the images to be completed prior to 2 weeks after the date of your shoot, a rush edit fee of $250.00 will be charged.


Equipment Questions Q & A


Q: What type of camera/equipment do you use?
A: Click here to view our Photography and Cinematography Equipment.


Business Insurance and Backup Questions Q & A


Q: Do you back up our images? How can we ensure that our images won’t be lost?
A: We have never lost an image from a wedding due to the following backup workflow for each our events:
During the event, we shoot on two cards at the same time. This instantly creates a backup of every image in the camera. Afterward, we separate the primary cards from the backup cards, should anything happen to one set. We then back up the images to a local server set up in a RAID 1 configuration, as well as copy them to an offsite hard drive. At any given point before delivery of the images, there are two copies of the files in separate locations.

Q: Do you have liability insurance? 
A: Yes. Many venues require the photographer and/or cinematographer to have Liability Insurance. Always make sure your vendors have this.  We can provide documentation at any time per your request.


Meeting Policies Questions Q & A


Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?
A: We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least webcam with you to get to know you better.



Q: We’re very busy and won’t be able to meet. Are there any other options?
A: We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls, and webcam appointments can be arranged.



Q: Do you travel to meet clients?
A: Due to the limitations of our schedule, we currently do not travel to meet clients. If you would like to schedule a meeting, please contact our director of operations Lauren at 786.417.9488 or email us by clicking here.



Q: How do I set up an appointment to meet you in person and see some of your work?

A: Contact our director of operations Lauren at 786-417-9488 or email her by clicking here.


Payment & Tax Questions Q & A


Q: How do I reserve you for my date?

A: All dates are reserved once we receive your signed contract and deposit.

Q: What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?

A: Standard rates apply for overtime. Overtime is billed at the rate of $500/hour per Photographer or Cinematographer.

Q: Is there an additional fee if we pay via credit card?

A: Yes. The fee for all credit card transactions is 3% of the charged amount.

Q: If we cancel the wedding, will we receive our retainer fee back?

A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

Q: If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?

A: Generally no, but this is taken on a case by case basis. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

Q: Are there travel fees associated with the engagement session and/or wedding day shoot(s)?

A: All travel expenses are based on the distance between our office and your venue/shoot location(s). Depending on distance, we will require a small travel expense fee.  


Q: Why do you charge travel fees?
  
A: The primary purpose is to provide adequate compensation for our photographers and cinematograoher for the additional time spent in travel. 


Q: Do you offer any discounts on weekday weddings, Sunday weddings, or weddings during the off-season?
A: We do not offer discounts on Sunday weddings and off-season weddings. As you may know, wedding season is almost year round here in sunny California. Because of that, we are shooting throughout the year. We also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.


Q: If I pay for my package in cash will we be able to avoid paying sales tax or receive a discount?
A: Unfortunately, collecting in cash does not exempt a photography studio from paying California sales tax on the amount of the package price when a physical product is delivered, whether that product be an album or any other physical product. However, we do offer tax-free services and packages that fall within California State Law if you would like a service only packages.


VR 360 Q & A


Q:What is VR 360?
A: Virtual Reality is a 360-degree, 3-D video that virtually places you directly into the middle of the action. Imagine being able to re-experience the best day of your life, witness the reactions of close relatives that you may not have seen on the day, share the experience with relatives and loved ones who may not have been able to make it to your wedding.

Q: How can you view VR 360 photo and video?
A: All 360 content is now supported on every web browser and video platform including safari, chrome, firefox, internet explorer, facebook, vimeo, youtube, and numerous others.  This can easily be viewed on any device, including a cell phone, tablet, laptop or desktop computer and does NOT need a headset.  The headset simply creates a more immersive experience.



Mobirise

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Avant Garde Weddings | 50 SW 10th Street - Suite 506, Miami, FL 33130 | 786-417-9488 | info@avantgardeweddings.com
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